Your Local IT Services & Support Company
Frustrated with the lack of responsiveness and slow service from your current IT provider? It’s time you got the level of support your business deserves.
Call us today at 630-682-0080
6 Reasons Why OverDrive Does IT Better
1) IT EXCELLENCE
We Are a Team of Experienced IT Professionals
We are committed to staffing our help desk with technical extroverts; experienced IT professionals that are easy to communicate with and have a proven track record of getting the job done right on the first try which means were not wasting your time or your money.
2) NEAR IMMEDIATE RESPONSE
We Make You Feel Like You’re Our Only Client
We maintain one of the lowest technician to client ratios in the industry, which gives us the advantage of being easier to reach, more customer-focused, and incredibly responsive. We strive to know your organization, anticipate your needs, quickly solve your problems, and exceed your expectations. Working with us ensures you’ll always get the attention you deserve.
3) RADICAL TRUTH
We Deliver the "Right Stuff" for the Right Price and Always Do the Next Right Thing
We understand the business owner mindset and will speak to you using words and phrases that you can understand. We’re not going to recommend or sell you something your company doesn’t need or can’t use. We fully align our resources and solutions with your company’s goals and objectives, making sure our recommended solutions fit both your culture and your budget.
4) RADICAL TRANSPARENCY
We Provide Worry-Free, Policy-Driven IT
We have mature, clearly defined, policy-driven process for delivering IT services, so you’ll always know exactly what we are doing for your organization and why were doing it. Our worry-free processes provide complete transparency and set clear expectations and guidelines for our service delivery.
5) EASY OUT ANYTIME
No Long-Term Contracts Required, No Exit Barriers
We work hard to earn your trust and business each and every day, but we also realize that sometimes we're not a good fit for every organization. If for any reason you wish to discontinue our services we make it easy for you to exit by not requiring you to sign any long-term contracts, and by not building any intentional exit barriers.
6) GUARANTEED SATISFACTION
We Offer A Risk-Free Money Back Guarantee
We stand behind our work and are so confident that we can improve your IT systems that we offer a Risk-Free 90-day money back guarantee! If we’re not able to deliver on our “Technology Traction for Business” promise and get you moving in the right direction within the first 90 days, we will refund 100% of the Managed Service fees paid to OverDrive IT during that time; no questions asked.
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.
Your business can save money and time today with our managed services, network solutions, IT support and more.
Here’s what some our clients think:
Don't just take our word for it!
Customer Satisfaction Score
When we started working with OverDrive IT, it was important that we got set up right away since we’re very much dependent upon technology to do my job effectively. OverDrive has not only helped me get set up, but they taught me about the technology and how to solve an issue if it were to come up again. If I’m not able to solve it, I have complete trust and confidence that OverDrive will help me resolve it right away. The level of customer service they provide is something I’ve never received from any other service provider. Because of OverDrive’s services I now have more time to focus on the matters that mean the most to our people and our business.
Before we started working with OverDrive, we didn’t have the bandwidth to fully focus on technology and how it impacted our business. They have provided us with an enterprise level networking infrastructure making it possible for us to remain secure and do our jobs. In our industry, when technology isn’t working, we need it fixed right away. OverDrive not only provides immediate response times but a depth of expertise and a custom IT service our company needs.
Download Our FREE Report
Don’t trust your company’s critical data and operations to just anyone! Whether you partner with us or anyone else, this advisory guide will arm you with 21 revealing questions you should ask any computer consultant before giving them access to your company’s network infrastructure.
Simply fill out this form here and we’ll send you a copy today!