IT Support For Chicagoland Businesses
Shift to OverDrive to get the managed IT services your business needs.
Get the IT Support You Deserve Today! Call us at 630-682-0080
The OverDrive IT Support Difference
1) IT Support Excellence
We Are a Team of Experienced IT Experts
We are committed to staffing our IT support help desk with technical extroverts; experienced IT professionals that are easy to communicate with and have a proven track record of getting the job done on the first try, saving you time and money.
2) Near-Immediate Response Time
We Make You Feel Like You Are Our Only Client
We maintain one of the lowest technician-to-client ratios in the industry, which gives us the advantage of being easier to reach, more customer-focused, and incredibly responsive. As your managed IT service provider, we strive to know your organization, anticipate your needs, quickly solve your problems, and exceed your expectations. Working with us ensures you’ll always get the attention you deserve.
3) Radical Truth
We Deliver the “Right Stuff” at the Right Price
We understand the business owner’s mindset and will speak to you using words and phrases that you can understand. We’re not going to recommend or sell you something your company doesn’t need or can’t use. We fully align our IT services and resources with your company’s goals and objectives, making sure our recommended solutions fit both your culture and your budget.
4) Radical Transparency
We Provide Secure, Worry-Free, Policy-Driven IT Support
We provide a secure, clearly defined, policy-driven process for delivering IT services. This means you will always know exactly what we are doing for your organization and why we’re doing it. Our secure worry-free processes provide complete transparency and set clear expectations and guidelines for our IT service delivery.
5) Easy Out Anytime
No Long-Term Contracts Required, No Exit Barriers
We work hard to earn your trust and business each and every day, but we also realize that sometimes we’re not a good fit for every organization. If for any reason you wish to discontinue our IT services, we make it easy for you to exit by not requiring you to sign any long-term contracts or build any intentional exit barriers.
6) Satisfaction Guaranteed
We Offer A Risk-Free Money-Back Guarantee
We stand behind our work and are so confident that we can improve your IT systems that we offer a Risk-Free 90-day money-back guarantee! If we’re not able to deliver on our “Technology Traction for Business” promise and get you moving in the right direction within the first 90 days, we will refund 100% of the Managed IT Service fees paid to OverDrive IT during that time; no questions asked.
Our Managed IT Services
OverDrive IT: trusted IT support for businesses throughout Chicagoland– Let us help you today!
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.
Your business can save money and time today with our managed services, network solutions, IT support and more.
What Our Clients Say About Our IT Services
IT Support Customer Satisfaction Score
When we started working with OverDrive IT, it was vital we got set up quickly since we depend on technology to do our jobs effectively. OverDrive not only got us properly configured, but they explained the IT solutions and how to solve basic issues if they were to come up. If we cannot solve it in-house, I have complete trust and confidence that OverDrive will resolve the issue right away. The level of customer service they provide is something I’ve never received from any service provider. Through OverDrive’s IT services, I now have more time to focus on the matters that mean the most to our people and our business.
Before we started working with OverDrive IT, we did not have the bandwidth to fully focus on technology and how it impacted our business as a whole. With OverDrive as our IT support partner, they have provided us with an enterprise-level networking infrastructure, making it possible for our firm to remain secure and do our jobs on a daily basis. In the financial services industry, when technology isn’t working, we need it fixed right away. OverDrive IT not only provides immediate response times but a depth of technology expertise and the custom IT service our company needs.
Download Our FREE Report
Don’t trust your company’s critical data and operations to just anyone! Whether you partner with us or anyone else, this advisory guide will arm you with 21 revealing questions you should ask any computer consultant before giving them access to your company’s network infrastructure.
Simply fill out this form here and we’ll send you a copy today!