OverDrive Stack Packages

Security-Consciousness and Operational Efficiency

Our base-level plan includes the minimum basic security controls and tools needed to reasonably reduce your risk and protect your business, users, and data from cyber threats and to ensure efficient IT operations.

Basic plan highlights:

Guaranteed 30-Minute Response (during business hours)

Unlimited On-Site and Remote IT Support (during business hours)

Endpoint Protection / Detection & Response (EPP/EDR)

Also included: 

Antivirus Licensing

Firewall Management

Microsoft 365 Licensing

On-Premise Server Backup

Annual Renewal for (2) SSL Certificates 

Not included:

Time required for onboarding new users and/or new computers.

Cybersecurity incidents exceeding three hours

Professional services (projects, software development, third-party assessments, and certifications, etc.).

Comprehensive Security and Increased Automation

Standard includes everything in the Basic plan, plus added security controls and tools that give OverDrive

IT the ability to quickly respond, resolve, and remediate security incidents.

Standard plan highlights:

CIS Controls v8 IG1 Compliance

Premium Network Monitoring (conditions in addition to up/down)

Streamlined User and Computer Onboarding

Also included: 

All items included in the Basic plan.

Microsoft 365 Licensing

Time required for onboarding new users and/or new computers.

Not included:

Cybersecurity incidents exceeding 3 hours.

Professional services (projects, software development, third-party assessments, and certifications, etc.).

Enterprise-Class Availability, Security, and Compliance

Advanced includes everything in the Standard plan, plus added security controls and monitoring that ensure around-the-clock incident detection and response. 

Advanced plan highlights:

24/7 Security Operations Center (SOC)

Cloud-Based Server Recovery

Risk-Based Web Proxy (on-premise and remote users)

Also included:

All items included in the Basic and Standard plans.

Cybersecurity incidents exceeding 3 hours.

Not included:

Professional services (projects, software development, third-party assessments and certifications, etc.).